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Frequently Asked Questions

How does the Refer-A-Friend program work?

This program is open to all VIPColor’s US and Canadian-based customers. 

To participate in this program, follow these five simple steps,

Step 1: Fill in the online application form at vipcolor.com/refer-a-friend-program-signup.

Step 2: You send an email to your friend with our guided instructions.

Step 3: Your friend schedules a product demonstration at his convenience.

Step 4: When your friend buys a VIPColor printer, we will let you know, and you will receive a $200 store credit. You can start using your credits to purchase any VIPColor ink cartridges & printhead by contacting our customer service.

Step 5: Refer as many friends as you like. The more you refer, the more credits you will earn and spend.

Who can I refer?

You may refer a business associate that, like you, is struggling with labels and wants a labelling solution that helps him solve one or more of these challenges,

  1. High label purchase MOQ.
  2. Long delivery time
  3. High inventory costs tie up his working capital/cash
  4. Unused label wastage
  5. Inflexible label design workflow
  6. Need variable data (e.g. batch or date code) on their product labels.
How do I qualify for the $200 store credit

When your friend purchases a VIPColor printer with your referral code, we will inform you by email that we have a $200 store credit and instructions on how you can redeem.

Is the $200 store credit transferable?

Your credits are not transferable and cannot be exchanged for cash.

When does the $200 credit expire?

Your store credits will expire 12 months from the issue date.

When we issue a credit note, it has a reference code and an expiry date.

Can I accumulate my credits?

Yes, you can.

However, you will need to use them within 12 months from the issue date. 

For example, if you have $400 credit,

  1. The first $200 credit expires on 30 Oct 2022
  2. The second $200 credit expires on 31 Dec 2022

You can redeem up to $400 credit by 30 Oct 2022 but only up to $200 credit from 1 Nov 2022 to 31 Dec 2022.

Where can I find my referral code?

When you fill in your application, you have to create a referral code in the format:

refcode-[Initial]-[MMDDYY]

where [Initial] is your initial and [MMDDYY] is the date you signed up for the program.

Take for example, if you signed up on 1 July 2022, you can create a referral code like

Refcode-Daniel-070122

Once you submit your application, you will receive an email from us with your referral code for your safekeeping.

Can I use the same code for multiple referrals?

Yes, you can.

Please note that your referral code does not expire; unlike your store credits which expire 12 months from the date of issue.

How can my friend enter my referral code?

When your friend schedule a product demonstration on vipcolor.com, he/she must enter the referral code in the <Enter your referral code, if any> field.

He may also mention you as his referrer in the <How can we help you today?> field. 

My friend registered for a product demo but forgot to enter the referral code. What can he do?

He can email sales@vipcolor.com for help.

Please note that the referral code is the only way we can link you to your referral.

Where can I reach out if my question wasn't answered?

You can contact VIPColor Technologies for further enquiry at sales@vipcolor.com