{"id":305,"date":"2019-07-17T02:07:19","date_gmt":"2019-07-17T02:07:19","guid":{"rendered":"https:\/\/vipcolor.com\/?page_id=305"},"modified":"2024-12-05T01:31:11","modified_gmt":"2024-12-05T08:31:11","slug":"commercial-color-label-maker-faq","status":"publish","type":"page","link":"https:\/\/vipcolor.com\/resources\/commercial-color-label-maker-faq\/","title":{"rendered":"Commercial color label maker FAQ"},"content":{"rendered":"\n\t<section class=\"section\" id=\"section_487502991\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n  <div id=\"page-header-732238750\" class=\"page-header-wrapper\">\n  <div class=\"page-title hide-for-small dark simple-title\">\n\n        <div class=\"page-title-bg\">\n      <div class=\"title-bg fill bg-fill\"\n        data-parallax-container=\".page-title\"\n        data-parallax-background\n        data-parallax=\"-\">\n      <\/div>\n      <div class=\"title-overlay fill\"><\/div>\n    <\/div>\n    \n    <div class=\"page-title-inner container align-center text-center flex-row-col medium-flex-wrap\" >\n            <div class=\"title-content flex-col\">\n        <div class=\"title-breadcrumbs pb-half pt-half\"><nav class=\"woocommerce-breadcrumb breadcrumbs uppercase\">Home<\/nav><\/div>      <\/div>\n    <\/div>\n\n     \n<style>\n#page-header-732238750 {\n  background-color: #315eab;\n}\n<\/style>\n  <\/div>\n    <\/div>\n  \n\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_487502991 {\n  padding-top: 0px;\n  padding-bottom: 0px;\n}\n<\/style>\n\t<\/section>\n\t\n\n\t<section class=\"section\" id=\"section_112274365\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n<div class=\"row\"  id=\"row-1777448485\">\n\n\t<div id=\"col-68222089\" class=\"col small-12 large-12\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t\t<div class=\"tabbed-content\">\n\t\t\t<h4 class=\"uppercase text-left\">FAQ<\/h4>\n\t\t\t<ul class=\"nav nav-pills nav-vertical nav-uppercase nav-size-large nav-left\" role=\"tablist\"><li id=\"tab-vp500\/vp600\/v700-series\" class=\"tab active has-icon\" role=\"presentation\"><a href=\"#tab_vp500\/vp600\/v700-series\" role=\"tab\" aria-selected=\"true\" aria-controls=\"tab_vp500\/vp600\/v700-series\"><span>VP500\/VP600\/V700 Series<\/span><\/a><\/li>\n<li id=\"tab-da-inks\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_da-inks\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_da-inks\"><span>DA Inks<\/span><\/a><\/li>\n<li id=\"tab-printhead-warranty\" class=\"tab has-icon\" role=\"presentation\"><a href=\"#tab_printhead-warranty\" tabindex=\"-1\" role=\"tab\" aria-selected=\"false\" aria-controls=\"tab_printhead-warranty\"><span>Printhead Warranty<\/span><\/a><\/li><\/ul><div class=\"tab-panels\"><div id=\"tab_vp500\/vp600\/v700-series\" class=\"panel active entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-vp500\/vp600\/v700-series\">\n<div class=\"accordion\">\n\t<div id=\"accordion-2095684915\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2095684915-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-life-expectancy-of-the-printer-assuming-that-the-preventive-maintenance-schedule-is-followed?\" aria-expanded=\"false\" aria-controls=\"accordion-2095684915-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is the life expectancy of the printer assuming that the preventive maintenance schedule is followed?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2095684915-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2095684915-label\" >\n\t\t\t\n<p>Our printers have a rated life of 5,000,000 inches. With proper preventive maintenance and servicing, we believe the life expectancy may extend well beyond the rated value.<\/p>\n<p>In our accelerated product life tests, we have units printing roll-roll that are exceeding 10,000,000 inches just by following the preventive maintenance and replacing the consumables, as outlined in the user manual.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4011682815\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4011682815-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-length-that-these-printers-can-print-before-any-evident-print-quality-issue?\" aria-expanded=\"false\" aria-controls=\"accordion-4011682815-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is the length that these printers can print before any evident print quality issue?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4011682815-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4011682815-label\" >\n\t\t\t\n<p>There is no straight forward answer to this question.<\/p>\n<p>The printhead health is affected by<\/p>\n<ul>\n<li>Print job type \u2013 When possible, printing in landscape orientation, as opposed to portrait, utilizes more nozzles across the width of the printhead and thus reduces firing per nozzle. This helps circumvent the overuse of certain nozzle groups on the printhead and has the effect of extending the lifespan of the printhead (with all else being equal).<\/li>\n<li>Environment and media cleanliness \u2013 Paper dust from the media and the dust in the area where the printer operates must be kept to a minimum. These minute dust particles may clog the tiny printhead nozzles and render them unusable &#8211; there are 1,600 nozzles per inch on the Memjet printhead!\u00a0 For the best printhead performance, we advise using media that is cleanly converted and has minimal paper dust. Check with your converter on the processes they have in place to ensure media cleanliness. For example, label converters may control dust level by converting in a closed room, having sticky media rolls present in each stage of the conversion process and\/or vacuuming before packaging the media in shrink wrap.\u00a0 Additionally, please ensure that the printer media cover is in place during printing.<\/li>\n<\/ul>\n<p>The decision to replace a printhead will be based on the user\u2019s expectations for print quality; there is no requirement that the printhead must be replaced after printing a specific number of inches.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2044443192\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2044443192-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-need-for-a-web-cleaner?\" aria-expanded=\"false\" aria-controls=\"accordion-2044443192-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Is there a need for a web cleaner?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2044443192-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2044443192-label\" >\n\t\t\t\n<p>We do not feel that this is a requirement if the label stock is properly and cleanly converted.<\/p>\n<p>Having said this, it is important for the operator to conduct proper housecleaning like vacuuming the area in the print-zone for every 1,500ft (450m) of labels printed (as we know, no label conversion process is dust free) or sooner depending on the media cleanliness. For preventive maintenance measures\/recommendations, please refer to the user manual.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3166694866\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3166694866-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-these-color-label-makers-or-printers-handle-fanfold-label-stock?\" aria-expanded=\"false\" aria-controls=\"accordion-3166694866-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do these color label makers or printers handle fanfold label stock?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3166694866-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3166694866-label\" >\n\t\t\t\n<p>Only the VP600 is designed to handle fanfold stock.<\/p>\n<p>However, you can configure VP700 &amp; VP750 color label maker to work with an external unwinder or media source. Please consult your reseller if you need to know how to configure the printer for this operation mode.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2966953495\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2966953495-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-these-printers-handle-tag-stock?-if-so,-what-is-the-thickest-material-that-they-can-print-on?\" aria-expanded=\"false\" aria-controls=\"accordion-2966953495-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do these printers handle tag stock? If so, what is the thickest material that they can print on?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2966953495-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2966953495-label\" >\n\t\t\t\n<p>Yes, the media thickness must be between 0.1 and 0.3mm.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1134129118\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1134129118-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-life-of-the-cutter?\" aria-expanded=\"false\" aria-controls=\"accordion-1134129118-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is the life of the cutter?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1134129118-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1134129118-label\" >\n\t\t\t\n<p>The cutter module has a 400,000 cuts specification (on liner). Having said that, we will expect the cutter module to have a relatively shorter life if:<\/p>\n<ul>\n<li>Printing is primarily print-to-cut and print and present rather than roll to roll.<\/li>\n<li>Cuts are done on continuous label stock, as opposed to just the liner.<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-975632965\" class=\"accordion-item\">\n\t\t<a id=\"accordion-975632965-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-the-cutter-be-changed-by-the-user?\" aria-expanded=\"false\" aria-controls=\"accordion-975632965-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can the cutter be changed by the user?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-975632965-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-975632965-label\" >\n\t\t\t\n<p>Yes. Please refer to our\u00a0video tutorial\u00a0on how to replace the cutter.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1733882484\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1733882484-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-preventative-maintenance-parts-list?\" aria-expanded=\"false\" aria-controls=\"accordion-1733882484-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is the preventative maintenance parts list?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1733882484-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1733882484-label\" >\n\t\t\t\n<p>Spare parts that are in the service kit would include the lifter motor, service station, aerosol fan &amp; filter etc. Please refer to the user manual for more details on part details and replacement schedule.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1716310141\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1716310141-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-pre-job-servicing-be-switched-off?\" aria-expanded=\"false\" aria-controls=\"accordion-1716310141-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can pre-job servicing be switched off?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1716310141-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1716310141-label\" >\n\t\t\t\n<p>It is highly recommended that you keep the pre-job servicing on as it helps prevent PQ issues before starting a print job.<\/p>\n<p>Please note that the Memjet printhead has 1,600 nozzles per inch (This is 33% more than HP ITJ at 1,200 dpi). With such densely packed nozzles and with the nozzles being as small as they are, it is of the utmost importance to keep the nozzles properly hydrated, when possible.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1442557300\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1442557300-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-time-to-first-label-based-on-the-label-defined-in-the-duty-cycle?\" aria-expanded=\"false\" aria-controls=\"accordion-1442557300-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is the time to first label based on the label defined in the duty cycle?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1442557300-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1442557300-label\" >\n\t\t\t\n<p>From a warm start, the standard time to first label is less than 10 seconds.<\/p>\n<p>The printer relies on the PC host for image rastering. Hence, the &#8220;Time to First Label&#8221;, which is defined as the time from clicking on the print button on the PC to the time when the label is printed, is dependent on the PC processor speed, memory and network bandwidth, if it is configured as a network printer.<\/p>\n<p>Having said that, you may enable &#8220;Fast Time to First Label&#8221; on the Embedded Web Server (EWS) for a faster time, if your operation cycle time is extremely short. The downside of using this option is that\u00a0some of the pre-job servicing is shorten or removed, which may negatively impact PQ.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3678516520\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3678516520-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-the-time-to-first-label-the-same-when-using-usb-and-ethernet-connection?\" aria-expanded=\"false\" aria-controls=\"accordion-3678516520-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Is the time to first label the same when using USB and Ethernet connection?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3678516520-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3678516520-label\" >\n\t\t\t\n<p>The printer relies on the PC host for image rastering.<\/p>\n<p>Hence, the &#8220;Time to First Label,&#8221; which is defined as the time from clicking on the print button on the PC to the time when the label is printed, is dependent on the PC processor speed, memory and network bandwidth\/configuration. Under normal (off-peak time) network traffic condition, we would expect the difference in &#8220;Time to First Label&#8221; to be insignificant when compared to peer-to-peer printing over USB.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-119025016\" class=\"accordion-item\">\n\t\t<a id=\"accordion-119025016-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-published-list-of-materials-that-can-be-used-with-these-printers-in-my-region?\" aria-expanded=\"false\" aria-controls=\"accordion-119025016-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Is there a published list of materials that can be used with these printers in my region?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-119025016-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-119025016-label\" >\n\t\t\t\n<p>Yes. Please refer to the respective color label maker technical specifications<\/p>\n<p>Memjet has also listed the types of media supported from time to time. Please refer to the <a href=\"https:\/\/vipcolor.com\/resources\/compatible-media\/\">Compatible Media<\/a> Section for more information.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-869848116\" class=\"accordion-item\">\n\t\t<a id=\"accordion-869848116-label\" class=\"accordion-title plain\" href=\"#accordion-item-is-there-a-manual-option-to-service-the-printhead?\" aria-expanded=\"false\" aria-controls=\"accordion-869848116-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Is there a manual option to service the printhead?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-869848116-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-869848116-label\" >\n\t\t\t\n<p>Yes. Printhead servicing can be triggered manually from the Control Panel.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1584423312\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1584423312-label\" class=\"accordion-title plain\" href=\"#accordion-item-in-single-label-print-option,-how-long-between-labels-before-the-printer-needs-to-be-serviced?\" aria-expanded=\"false\" aria-controls=\"accordion-1584423312-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>In single label print option, how long between labels before the printer needs to be serviced?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1584423312-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1584423312-label\" >\n\t\t\t\n<p>Printhead servicing will kick in after 10 seconds when the printhead is uncapped. The 10 seconds duration is deemed appropriate to prevent the printhead nozzles from dehydrating (The dehydrating rate varies with ambient humidity and temperature).<\/p>\n<p>Please note that a dehydrated nozzle leads to streaking or PQ degradation.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3280099583\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3280099583-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-is-the-user-informed-that-the-ink-or-consumables-are-running-low\/run-out?\" aria-expanded=\"false\" aria-controls=\"accordion-3280099583-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How is the user informed that the ink or consumables are running low\/run out?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3280099583-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3280099583-label\" >\n\t\t\t\n<p>The ink level is updated and displayed live on the LCD (Front panel). The printer will display a warning for the low color cartridge as a reminder to swap it out soon. Additionally, a pop up window dialog will appear on the Host PC when the ink is running low or run out.<\/p>\n<p>Similarly, the ink level status can also be viewed on the EWS.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4035211819\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4035211819-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-the-printers-notify-the-user-if-consumables-are-low,-based-on-the-current-parameters?\" aria-expanded=\"false\" aria-controls=\"accordion-4035211819-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do the printers notify the user if consumables are low, based on the current parameters?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4035211819-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4035211819-label\" >\n\t\t\t\n<p>The printer will warn (via the Control Panel, EWS, and a pop-up window on the Host PC) when the ink is low (5% left).<\/p>\n<p>The current Memjet technology indirectly tracks ink usage using a virtual ink counting method, which assume that an average volume of ink is used when the nozzle is fired.<\/p>\n<p>Since the ink volume\/drop is a complex function of temperature, print speed, age of the firing electronics, it is deemed not a reliable mechanism to gauge the volume ink remaining in the cartridge.<\/p>\n<p>Hence, rather than displaying the exact number of labels left in a print job, the low ink warning is used instead.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1998930584\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1998930584-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-label-design-software-that-are-supported-by-the-printer-driver?\" aria-expanded=\"false\" aria-controls=\"accordion-1998930584-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What label design software that are supported by the printer driver?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1998930584-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1998930584-label\" >\n\t\t\t\n<p>The driver has been thoroughly tested on Nicelabel and Bartender.\u00a0 However, the driver should work well on any MS Windows application.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3195825046\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3195825046-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-the-printer-driver-support-mac?\" aria-expanded=\"false\" aria-controls=\"accordion-3195825046-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Does the printer driver support Mac?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3195825046-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3195825046-label\" >\n\t\t\t\n<p>No. The print driver is only Windows compatible.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3770216664\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3770216664-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-these-printers-support-usb-3.0?\" aria-expanded=\"false\" aria-controls=\"accordion-3770216664-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do these printers support USB 3.0?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3770216664-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3770216664-label\" >\n\t\t\t\n<p>No.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3255277339\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3255277339-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-these-printers-support-1000-base-t-ethernet?\" aria-expanded=\"false\" aria-controls=\"accordion-3255277339-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can these printers support 1000 Base-T Ethernet?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3255277339-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3255277339-label\" >\n\t\t\t\n<p>All our color label makers or printers have a 10\/100 Base-T Ethernet interface. The printer can be connected to Gigabit Ethernet infrastructure but will not be able to fully utilise the higher data transfer rate of the Gigabit Ethernet.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2612881833\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2612881833-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-uv-resistance-of-the-ink-outdoor-(90,000-lux)-vs.-indoor-(2,000-lux)?\" aria-expanded=\"false\" aria-controls=\"accordion-2612881833-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is the UV resistance of the ink outdoor (90,000 Lux) vs. indoor (2,000 Lux)?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2612881833-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2612881833-label\" >\n\t\t\t\n<p>Based on accelerated fluorescent lighting test (claimed to be similar to that of the Wilhelm Research Institute) conducted at Silverbrook and Memjet, the indoor light-fastness (prints on inkjet coated media) is between 3-4 years. The failure point is defined by density loss of the least lightfast ink. The degree of light-fastness depends on the following conditions:<\/p>\n<ul>\n<li>Exposure to indirect sunlight<\/li>\n<li>Temperature and humidity<\/li>\n<li>Media coating and\/or surface treatment\/condition<\/li>\n<li>Post processing of print<\/li>\n<\/ul>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-632370045\" class=\"accordion-item\">\n\t\t<a id=\"accordion-632370045-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-shelf-life-of-the-printhead?\" aria-expanded=\"false\" aria-controls=\"accordion-632370045-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is the shelf life of the printhead?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-632370045-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-632370045-label\" >\n\t\t\t\n<p>One\u00a0year from date of manufacturing in storage condition 0-45oC, 0-90% RH.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3693312472\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3693312472-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-these-printers-have-a-shelf-life?\" aria-expanded=\"false\" aria-controls=\"accordion-3693312472-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Does these printers have a shelf life?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3693312472-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3693312472-label\" >\n\t\t\t\n<p>Typically years in dry and cool environment.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3684450953\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3684450953-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-these-printers-support-110\/220-vac?\" aria-expanded=\"false\" aria-controls=\"accordion-3684450953-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do these printers support 110\/220 Vac?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3684450953-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3684450953-label\" >\n\t\t\t\n<p>Yes, our printers have an universal AC power supply.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2159501262\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2159501262-label\" class=\"accordion-title plain\" href=\"#accordion-item-does-the-ink-in-the-printhead-recirculate?\" aria-expanded=\"false\" aria-controls=\"accordion-2159501262-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Does the ink in the printhead recirculate?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2159501262-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2159501262-label\" >\n\t\t\t\n<p>The ink is recirculates between the ink tank and the print head by a peristaltic pump.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2932929584\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2932929584-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-the-ink-tubes-need-to-be-bubble-free?\" aria-expanded=\"false\" aria-controls=\"accordion-2932929584-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do the ink tubes need to be bubble free?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2932929584-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2932929584-label\" >\n\t\t\t\n<p>Having bubbles in the ink tube is normal. However, it may not necessarily be a problem as you will notice that most of the time, the bubbles remain in position in the tube and if they do migrate, it is at an extremely slow rate. If ever is there is a void in the tube resulting in a cavitation in one of the input tubing to the printhead (left side of the printhead when viewed from the front of the printer), it can cause streaks in the label. The problem can be resolved by executing an extreme cleaning sequence activated from the front panel and tapping the tubing to encourage the ink flow.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1175214532\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1175214532-label\" class=\"accordion-title plain\" href=\"#accordion-item-given-that-face-stock-face-cleanliness-is-an-important-factor-to-ensure-the-best-performance-with-memjet-technology,-how-should-the-user-communicate-this-requirement-to-their-label-converter?\" aria-expanded=\"false\" aria-controls=\"accordion-1175214532-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Given that face stock face cleanliness is an important factor to ensure the best performance with Memjet technology, how should the user communicate this requirement to their label converter?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1175214532-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1175214532-label\" >\n\t\t\t\n<p>Run a check with your label converter on how to maintain the cleanliness of their web during production and their quality standard surrounding cleanliness.<\/p>\n<p>Quality conscious label converters typically convert their labels by:<\/p>\n<ul>\n<li>Using a separate enclosed room or separately from their label printing and post-print operation to minimize dirt or dust contamination from said operation.<\/li>\n<li>Vacuuming or brushing (made with anti-static material) debris off the web after the conversion process.<\/li>\n<li>Conducting regular QA audit to ensure that the media meets internal standard for cleanliness.<\/li>\n<\/ul>\n<p>Hence, the best approach is to work with a quality conscious label converter that already implements 2 or more of the measures mentioned above. Some of the label converters may take these extra measures, esp. vacuuming the web prior as it is being converted at a nominal charge.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3182366925\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3182366925-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-memjet?\" aria-expanded=\"false\" aria-controls=\"accordion-3182366925-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is Memjet?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3182366925-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3182366925-label\" >\n\t\t\t\n<p>Our VP600, VP700 and VP750 commercial color label makers use Advanced Memjet printhead and inks.\u00a0 Memjet printhead solution is an ultra fast single pass thermal inkjet printing technology. Coupled with Memjet unique dye ink formulation, the result is high quality prints that can rival those of high-end digital press like HP Indigo but at a much lower investment.<\/p>\n<p>Click <a href=\"https:\/\/memjet.com\" target=\"_blank\" rel=\"noopener noreferrer\">here<\/a> to learn more about Memjet Technologies.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1822297465\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1822297465-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-shelf-life-of-the-ink?\" aria-expanded=\"false\" aria-controls=\"accordion-1822297465-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is the shelf life of the ink?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1822297465-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1822297465-label\" >\n\t\t\t\n<p>Under proper storage conditions, Memjet inks have a storage shelf life of about 2-2.5 years from the manufacturing date (which is printed on the ink cartridge).<\/p>\n<p>For more information on the <a href=\"\/wp-content\/docs\/download\/others\/Memjet Ink Storage Guidance.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">proper storage conditions<\/a>.<\/p>\n\t\t<\/div>\n\t<\/div>\n\t\n<\/div>\n<\/div>\n<div id=\"tab_da-inks\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-da-inks\">\n\n\t<section class=\"section\" id=\"section_1061905636\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<div class=\"accordion\">\n\n\t<div id=\"accordion-1069596488\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1069596488-label\" class=\"accordion-title plain\" href=\"#accordion-item-why-is-memjet-transitioning-to-the-new-da-series-of-inks?\" aria-expanded=\"false\" aria-controls=\"accordion-1069596488-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Why is Memjet transitioning to the new DA series of inks?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1069596488-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1069596488-label\" >\n\t\t\t\n\n<p>Memjet's explanation,<\/p>\n<p>The ink manufacturing industry experienced unprecedented global supply chain disruption during and after the COVID-19 pandemic, which had far-reaching implications.<\/p>\n<p>Pigment shortages have also arisen due to industry consolidation from large-scale mergers and changing environmental laws in China, resulting in plant closures.<\/p>\n<p>To mitigate risk for partners, Memjet has opened a state-of-the-art dye-based ink manufacturing plant in Sydney that leverages deep and reliable local supply chains.<\/p>\n<p>We have also developed two advanced dye-based ink formulations that replace short-supply dyes with readily available, high-quality ingredients to deliver consistency and affordability while avoiding the supply disruptions of critical ingredients.<\/p>\n<p>In summary,<\/p>\n<p>Memjet has taken proactive measures to safeguard its ink supply chain in response to recent macroeconomic shifts.<\/p>\n<p>The company has strategically realigned its ink dye sourcing, recognizing the critical importance of a stable and reliable supply.<\/p>\n<p>This decision aims to mitigate potential disruptions and ensure the resilience of its supply chain, reflecting a broader trend among global companies adapting to an evolving economic landscape.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1797212403\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1797212403-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-printer-models-impacted-by-the-da-series-of-ink-transitions?\" aria-expanded=\"false\" aria-controls=\"accordion-1797212403-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What are the printer models impacted by the DA series of ink transitions?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1797212403-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1797212403-label\" >\n\t\t\t\n\n<p>The impacted printer models are<\/p>\n<ul>\n<li>VP500\/VP550<\/li>\n<li>VP600\/VP610\/VP650\/VP660<\/li>\n<li>VP700\/VP750<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-543864848\" class=\"accordion-item\">\n\t\t<a id=\"accordion-543864848-label\" class=\"accordion-title plain\" href=\"#accordion-item-the-following-names-are-used-in-the-memjet-ink-transition-guide;-what-do-they-mean?-1.-northstar-2.-sirius-3.-versapass-dg-4.-versapass-da-5.-versapass-dn-6.-versapass-da-w\" aria-expanded=\"false\" aria-controls=\"accordion-543864848-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>The following names are used in the Memjet ink transition guide; what do they mean? 1.\tNorthStar 2.\tSirius 3.\tVERSAPASS DG 4.\tVERSAPASS DA 5.\tVERSAPASS DN 6.\tVERSAPASS DA-W<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-543864848-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-543864848-label\" >\n\t\t\t\n\n<ul>\n<li>NorthStar refers to the Print Engine used in all VIPColor printers<\/li>\n<li>VIPColor does not use the Memjet Sirius printing platform.<\/li>\n<li>VERSAPASS DG\/DA Inks are used in VP700, VP600, VP610, &amp; VP500<\/li>\n<li>VERSAPASS DN\/DA-W Inks are used in VP750, VP650, VP660, &amp; VP550<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1569448924\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1569448924-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-is-the-procedure-for-transitioning-to-the-new-da-series-of-inks?\" aria-expanded=\"false\" aria-controls=\"accordion-1569448924-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What is the procedure for transitioning to the new DA series of inks?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1569448924-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1569448924-label\" >\n\t\t\t\n\n<p>The procedure is as follows,<\/p>\n<p>Step 1: Download your printer firmware version R16.2 from the vipcolor.com support page. Note that R16.2 has been available for download since 31 March 2024.<\/p>\n<p>Step 2: Install the printer firmware (approximately 5 minutes). For instructions, please refer to your printer user manual.<\/p>\n<p>Step 3: Reboot the printer.<\/p>\n<p>Step 4: Execute a Change Printhead Command from the control panel (Configuration &gt; Printhead &gt; Replace). This will purge the ink from the printhead back into the ink cartridges. (est. 1 min). When the purge process is completed, the printhead (blue) latch that holds the printhead in place will lift automatically. DO NOT remove the printhead.<\/p>\n<p>Step 5: Replace your existing ink cartridge(s) with the new DA series of ink cartridge(s).<\/p>\n<p>Step 6: Press down the printhead (blue) latch. This will prime the printhead (est. 8min)<\/p>\n<p>Step 7: The printer is now ready for use.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1336909131\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1336909131-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-need-to-use-the-printer-firmware-r16.2?\" aria-expanded=\"false\" aria-controls=\"accordion-1336909131-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do I need to use the printer firmware R16.2?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1336909131-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1336909131-label\" >\n\t\t\t\n\n<p>You must update your printer to R16.2 firmware version 24091816 (or later)<\/p>\n<p><span style=\"color: #ed1c24;\">WARNING: Installing a BT2 ink cartridge without first upgrading your printer firmware may permanently disable your printer's BG1 ink cartridges and printhead.<\/span><\/p>\n<p><span style=\"color: #ed1c24;\">VIPColor has proactively reminded end-users to upgrade their printer firmware to prevent this. As shown below, this has been communicated early through our channel partners and reinforced with labeled reminders on each cartridge.<\/span><\/p>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_979450549\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img decoding=\"async\" width=\"456\" height=\"595\" src=\"https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2024\/12\/01203210\/Reminder-to-upgrade-firmware.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2024\/12\/01203210\/Reminder-to-upgrade-firmware.png 456w, https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2024\/12\/01203210\/Reminder-to-upgrade-firmware-230x300.png 230w\" sizes=\"(max-width: 456px) 100vw, 456px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_979450549 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-169414834\" class=\"accordion-item\">\n\t\t<a id=\"accordion-169414834-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-need-to-change-the-security-level-in-the-printer-to-perform-the-ink-transitioning-procedure?\" aria-expanded=\"false\" aria-controls=\"accordion-169414834-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do I need to change the security level in the printer to perform the ink transitioning procedure?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-169414834-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-169414834-label\" >\n\t\t\t\n\n<p>No<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1133595383\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1133595383-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-use-the-printer&#039;s-intermix-of-dg\/dn-and-da-series-of-ink-cartridges?-will-it-impact-the-color-tones-of-my-labels?\" aria-expanded=\"false\" aria-controls=\"accordion-1133595383-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can I use the printer's intermix of DG\/DN and DA series of ink cartridges? Will it impact the color tones of my labels?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1133595383-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1133595383-label\" >\n\t\t\t\n\n<p>Yes, you can.<\/p>\n<p>You can replace one or multiple ink cartridges simultaneously; however, you do not need to change a new printhead.<\/p>\n<p>The color gamut of DG\/DN and DA series inks is similar. However, there may be a slight color shift in some situations due to an intermix (interaction of CYMK inks) of the printer's DG\/DN and DA series of inks.<\/p>\n<p>However, the color shift is minor and generally not noticeable.<\/p>\n<p>You can gradually replace your printer's DG\/DN with a DA series of inks.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-2913079780\" class=\"accordion-item\">\n\t\t<a id=\"accordion-2913079780-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-need-to-install-any-new-color-profiles?\" aria-expanded=\"false\" aria-controls=\"accordion-2913079780-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do I need to install any new color profiles?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-2913079780-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-2913079780-label\" >\n\t\t\t\n\n<p>No.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3532415337\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3532415337-label\" class=\"accordion-title plain\" href=\"#accordion-item-do-i-need-to-install-a-new-printer-driver?\" aria-expanded=\"false\" aria-controls=\"accordion-3532415337-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Do I need to install a new printer driver?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3532415337-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3532415337-label\" >\n\t\t\t\n\n<p>No.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-1555322801\" class=\"accordion-item\">\n\t\t<a id=\"accordion-1555322801-label\" class=\"accordion-title plain\" href=\"#accordion-item-can-i-use-the-printer&#039;s-intermix-of-dg\/dn-and-da-series-of-ink-cartridges?-%20will-it-impact-the-color-tones-of-my-labels?\" aria-expanded=\"false\" aria-controls=\"accordion-1555322801-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Can I use the printer's intermix of DG\/DN and DA series of ink cartridges?  Will it impact the color tones of my labels?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-1555322801-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-1555322801-label\" >\n\t\t\t\n\n<p>Yes, you can.<\/p>\n<p>The color gamut of DG\/DN and DA series of inks are similar.<\/p>\n<p>When all inks are replaced simultaneously, you may notice a slight color shift before and after the ink transition.<\/p>\n<p>However, in many cases, the color shift is minor and generally not noticeable.<\/p>\n<p>We recommend using a new printhead and replacing all the DN inks (all five cartridges) with DA inks simultaneously.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-4019081734\" class=\"accordion-item\">\n\t\t<a id=\"accordion-4019081734-label\" class=\"accordion-title plain\" href=\"#accordion-item-will-there-be-rohs\/reach-documents-for-the-da-series-of-inks?\" aria-expanded=\"false\" aria-controls=\"accordion-4019081734-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>Will there be RoHS\/Reach documents for the DA series of inks?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-4019081734-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-4019081734-label\" >\n\t\t\t\n\n<p>Yes, Memjet has provided the MSDS and RoHS\/Reach documents for the DA inks.<\/p>\n<p>These documents will be available on the <a href=\"https:\/\/vipcolor.com\/support\/downloadables\/\">vipcolor.com<\/a> support page for downloading.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3717576755\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3717576755-label\" class=\"accordion-title plain\" href=\"#accordion-item-how-will-it-impact-my-labels,-given-that-the-da-series-of-ink-differs-from-the-existing-ones?\" aria-expanded=\"false\" aria-controls=\"accordion-3717576755-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>How will it impact my labels, given that the DA series of ink differs from the existing ones?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3717576755-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3717576755-label\" >\n\t\t\t\n\n<p>Depending on your specific use case, your labels' print quality and performance may or may not show noticeable differences. Key factors influencing this include the label stock you use and the operating conditions, such as ambient lighting and storage environments.<\/p>\n<p>We strongly recommend testing the DA inks with your current setup to ensure the printed labels meet your requirements. If the results do not meet your expectations, you may need to explore adjustments in the following areas:<\/p>\n<ol>\n<li><strong>Label Media<\/strong>:\n<ul>\n<li><strong>Type<\/strong>: For better durability, consider switching the media type, such as moving from matte to glossy finishes or from paper-based to synthetic materials.<\/li>\n<li><strong>Brand<\/strong>: Evaluate label stocks from different manufacturers, such as UPM, Greenbay, or Avery, to identify a better match for your needs.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<ol>\n<li><strong>Operating Conditions<\/strong>:\n<ul>\n<li><strong>Lamination<\/strong>: Apply a lamination layer to improve the water resistance and durability of the printed labels.<\/li>\n<li><strong>Packaging<\/strong>: Protect the applied labels by wrapping the cartons with a plastic sheet or similar protective layer.<\/li>\n<li><strong>Light Exposure<\/strong>: Minimize light exposure by storing the labeled products in shaded areas away from direct sunlight to prevent fading or discoloration.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<p>By testing and making these adjustments as needed, you can optimize the performance and durability of your printed labels for your specific application.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\t<div id=\"accordion-3902296950\" class=\"accordion-item\">\n\t\t<a id=\"accordion-3902296950-label\" class=\"accordion-title plain\" href=\"#accordion-item-what-are-the-differences-between-the-new-da-series-of-inks-and-the-existing-one?\" aria-expanded=\"false\" aria-controls=\"accordion-3902296950-content\" >\n\t\t\t<button class=\"toggle\" aria-label=\"Toggle\"><i class=\"icon-angle-down\"><\/i><\/button>\n\t\t\t<span>What are the differences between the new DA series of inks and the existing one?<\/span>\n\t\t<\/a>\n\t\t<div id=\"accordion-3902296950-content\" class=\"accordion-inner\" aria-labelledby=\"accordion-3902296950-label\" >\n\t\t\t\n\n<p>The performance of the DA series of inks relative to DG\/DN is summarized below.\u00a0 The exact performance difference is specific to your use case.<\/p>\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_1546564627\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img decoding=\"async\" width=\"593\" height=\"593\" src=\"https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2024\/12\/01203220\/DA-W-vs-DN-Inks.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2024\/12\/01203220\/DA-W-vs-DN-Inks.png 593w, https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2024\/12\/01203220\/DA-W-vs-DN-Inks-300x300.png 300w, https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2024\/12\/01203220\/DA-W-vs-DN-Inks-150x150.png 150w, https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2024\/12\/01203220\/DA-W-vs-DN-Inks-100x100.png 100w\" sizes=\"(max-width: 593px) 100vw, 593px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_1546564627 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_928591631\">\n\t\t\t\t\t\t\t\t<div class=\"img-inner dark\" >\n\t\t\t<img decoding=\"async\" width=\"593\" height=\"592\" src=\"https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2024\/12\/01203218\/DA-vs-DG-Inks.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2024\/12\/01203218\/DA-vs-DG-Inks.png 593w, https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2024\/12\/01203218\/DA-vs-DG-Inks-300x300.png 300w, https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2024\/12\/01203218\/DA-vs-DG-Inks-150x150.png 150w, https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2024\/12\/01203218\/DA-vs-DG-Inks-100x100.png 100w\" sizes=\"(max-width: 593px) 100vw, 593px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\n<style>\n#image_928591631 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n<p>Under your current operating conditions\u2014such as the media used and the ambient lighting and label design (interplay of color tones) \u2014you may notice differences in ink performance due to variations in the chemical compositions of the inks. These differences can impact the following aspects:<\/p>\n<ul>\n<li><strong>Color Vibrancy:<\/strong> The intensity and brightness of the colors printed may vary, influencing your prints' overall quality and visual appeal.<\/li>\n<li><strong>Printhead Lifespan:<\/strong> Different ink formulations can affect the wear and durability of the printhead, potentially altering maintenance schedules and replacement needs. Memjet DA series of inks are chemically more compatible with the printhead materials.\u00a0 This means the printhead will last as long or better than with DG\/DN inks.\u00a0 The quantitative improvements depend on the operating conditions.<\/li>\n<li><strong>Safety: <\/strong>DA inks are formulated for indirect food-safe use. Since food safety regulations are ever-changing, please refer to the <a href=\"https:\/\/memjet.com\">Memjet<\/a> website for updates.<\/li>\n<li><strong>Water-Fastness: <\/strong>The ink's ability to resist smudging or running when exposed to water may differ, affecting the durability of labels in wet environments.<\/li>\n<li><strong>Light-Fastness: <\/strong>The ink\u2019s resistance to fading or discoloration when exposed to light may vary, impacting the longevity of printed materials under prolonged exposure to light sources.<\/li>\n<\/ul>\n\n\t\t<\/div>\n\t<\/div>\n\t\n\n<\/div>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_1061905636 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n<\/div>\n<div id=\"tab_printhead-warranty\" class=\"panel entry-content\" role=\"tabpanel\" aria-labelledby=\"tab-printhead-warranty\">\n\n\t<section class=\"section\" id=\"section_669044344\">\n\t\t<div class=\"section-bg fill\" >\n\t\t\t\t\t\t\t\t\t\n\t\t\t\n\n\t\t<\/div>\n\n\t\t\n\n\t\t<div class=\"section-content relative\">\n\t\t\t\n\n<h3>Printhead Warranty Conditions and Best Practices<\/h3>\n<p>To ensure your printhead is eligible for warranty coverage and functions optimally, follow these guidelines:<\/p>\n<h4>A. Warranty Conditions<\/h4>\n<ol>\n<li><strong>Installation Timeline -\u00a0<\/strong>Install the printhead within 12 months of its shelf-life.<\/li>\n<li><strong>Failure Threshold<\/strong> - To qualify for warrant or exchange, the following conditions apply:\n<ol>\n<li><strong>Dead-On-Arrival (DOA)<\/strong> - A printhead is considered DOA if it cannot be recognized by the printer or is unable to prime upon installation.<\/li>\n<li><strong>Failure After Installation<\/strong>\n<ul>\n<li>The printhead fails within <strong>1 month of installation<\/strong> or after running <strong>200ml of ink<\/strong>, whichever occurs first.<\/li>\n<li>A printhead failure is defined as <strong>multiple visible streaks<\/strong> in the printout that remain even after performing three or more \"Extreme\" cleaning cycles.\u00a0 Streaks must be clearly observable from arm's length.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/li>\n<li><strong>Reporting<\/strong> - Report and return the defective printhead to VIPColor <strong>within 30 days of the failure.<\/strong><\/li>\n<li><strong>Storage and Usage<\/strong> - Store and use the printhead under specified conditions outlined below<\/li>\n<\/ol>\n<hr \/>\n<h4>B. Storage Guidelines<\/h4>\n<p><strong>Temperature and Humidity<\/strong><\/p>\n<ul>\n<li>Store the printhead at a temperature of <strong>5\u201345\u00b0C (41\u2013113\u00b0F)<\/strong> and a relative humidity of <strong>5\u201395%<\/strong>.<\/li>\n<li>Ensure proper handling. Refer to <a href=\"https:\/\/vipcolor.com\/support\/how-to-optimize-print-quality\">the best practices document for guidance<\/a>.<\/li>\n<\/ul>\n<hr \/>\n<h4>C. Usage Guidelines<\/h4>\n<h4><span style=\"color: #282828;\"><strong>Inks<\/strong><\/span><\/h4>\n<ul>\n<li>Use only <strong>genuine VIPColor inks<\/strong>. Clone inks may cause premature failure due to chemical incompatibility with the printhead.<\/li>\n<li>Ensure inks are used within their <strong>2-year shelf life<\/strong> from the manufacturing date. Expired inks, especially when improperly stored, may form particles that clog the nozzles.<\/li>\n<\/ul>\n<p><span style=\"color: #282828;\"><strong>Media<\/strong><\/span><\/p>\n<ul>\n<li>Use <strong>low-dust or clean label stock<\/strong> to prevent paper dust from clogging the printhead nozzles.<\/li>\n<\/ul>\n<p><span style=\"color: #282828;\"><strong>Printer Maintenance<\/strong><\/span><\/p>\n<ol>\n<li><strong>Wiper Maintenance -\u00a0<\/strong>Replace the wiper transfer every <strong>1M or 2.5M inches<\/strong> of print, depending on the print mode. Replace more frequently if using dusty media.<\/li>\n<li><strong>Cleaning - <\/strong>Regularly clean the print zone and areas around the cutter module to avoid dust accumulation that can clog nozzles.<\/li>\n<li><strong>Firmware Updates -\u00a0<\/strong>Ensure the printer runs the latest firmware version (16.2). Download updates at <a href=\"https:\/\/vipcolor.com\/support\/downloadables\/\" target=\"_new\" rel=\"noopener\">VIPColor Support<\/a>.<\/li>\n<li><strong>Proper Shutdown -\u00a0<\/strong>Always shut down the printer properly. Do not leave the printhead uncapped for extended periods to avoid dehydration and permanent damage.<\/li>\n<li><strong>Printhead Removal -\u00a0<\/strong>When removing the printhead, cap it with the provided orange cap to prevent dehydration.<\/li>\n<li><strong>KWS Activation -\u00a0<\/strong>Enable KWS (Keep Wet Spit) mode to maintain printhead hydration.<\/li>\n<li><strong>Media Jams -\u00a0<\/strong>Clear jams carefully. Avoid pulling media over the printhead to prevent abrasion and damage to the delicate nozzles.<\/li>\n<\/ol>\n<hr \/>\n<h4>D. Additional Resources<\/h4>\n<p>Follow <strong>Memjet\u2019s storage, usage, and optimization guidelines<\/strong> for detailed recommendations. Visit <a href=\"https:\/\/vipcolor.com\/support\/how-to-optimize-print-quality\" target=\"_new\" rel=\"noopener\">Memjet Print Quality Guide<\/a>.<\/p>\n\n\t\t<\/div>\n\n\t\t\n<style>\n#section_669044344 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n<\/div><\/div><\/div>\n<div class=\"message-box relative dark\" style=\"padding-top:60px;padding-bottom:60px;\"><div class=\"message-box-bg-image bg-fill fill\" ><\/div><div class=\"message-box-bg-overlay bg-fill fill\" style=\"background-color:rgb(74, 74, 74);\"><\/div><div class=\"container relative\"><div class=\"inner last-reset\">\n\n<div class=\"row row-full-width align-middle\"  id=\"row-1082127355\">\n\n\n\t<div id=\"col-1595876432\" class=\"col medium-2 small-12 large-2\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n\t<div class=\"img has-hover x md-x lg-x y md-y lg-y\" id=\"image_104759536\">\n\t\t<a class=\"\" href=\"\/getting-started-with-digital-labels-e-book\/\" >\t\t\t\t\t\t<div class=\"img-inner box-shadow-1 box-shadow-2-hover dark\" >\n\t\t\t<img decoding=\"async\" width=\"1020\" height=\"986\" src=\"https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2022\/06\/30115741\/knowaboutdigitalprinting-ebook-1024x990.png\" class=\"attachment-large size-large\" alt=\"\" srcset=\"https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2022\/06\/30115741\/knowaboutdigitalprinting-ebook-1024x990.png 1024w, https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2022\/06\/30115741\/knowaboutdigitalprinting-ebook-300x290.png 300w, https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2022\/06\/30115741\/knowaboutdigitalprinting-ebook-768x742.png 768w, https:\/\/bucket4offloadmediaplugin.s3.amazonaws.com\/wp-content\/uploads\/2022\/06\/30115741\/knowaboutdigitalprinting-ebook.png 1171w\" sizes=\"(max-width: 1020px) 100vw, 1020px\" \/>\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/a>\t\t\n<style>\n#image_104759536 {\n  width: 100%;\n}\n<\/style>\n\t<\/div>\n\t\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n\t<div id=\"col-1008604728\" class=\"col medium-7 small-12 large-7\"  >\n\t\t\t\t<div class=\"col-inner\"  >\n\t\t\t\n\t\t\t\n\n<h2 class=\"uppercase\"><span style=\"color: #ffff00;\">free<\/span> E-book<\/h2>\n<p>Getting started with digital labeling?\u00a0<\/p>\n<p>Learn what you need to consider when selecting the right color label printer for your in-house label production.<\/p>\n\n\t\t<\/div>\n\t\t\t\t\n<style>\n#col-1008604728 > .col-inner {\n  margin: 20px 0px 20px 0px;\n}\n<\/style>\n\t<\/div>\n\n\t\n\n\t<div id=\"col-395897957\" class=\"col medium-3 small-12 large-3\"  >\n\t\t\t\t<div class=\"col-inner text-right\"  >\n\t\t\t\n\t\t\t\n\n<a data-animate=\"flipInY\" href=\"\/getting-started-with-digital-labels-e-book\/\" target=\"_blank\" class=\"button success is-gloss is-larger box-shadow-1 box-shadow-3-hover lowercase expand\" rel=\"noopener\"  style=\"border-radius:10px;\">\n\t\t<span>Download<\/span>\n\t<\/a>\n\n\n\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n\n<\/div>\n\n<\/div><\/div><\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\n\t\n<\/div>\n\t\t<\/div>\n\n\t\t\n<style>\n#section_112274365 {\n  padding-top: 30px;\n  padding-bottom: 30px;\n}\n<\/style>\n\t<\/section>\n\t\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":300,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-305","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v24.0 (Yoast SEO v24.1) - 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