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Frequently Asked Questions

This program is open to all VIPColor’s US and Canadian-based customers. 

To participate in this program, follow these five simple steps,

Step 1: Fill in the online application form at vipcolor.com/refer-a-friend-program-signup.

Step 2: You send an email to your friend with our guided instructions.

Step 3: Your friend schedules a product demonstration at his convenience.

Step 4: When your friend buys a VIPColor printer, we will let you know, and you will receive a $200 store credit. You can start using your credits to purchase any VIPColor ink cartridges & printhead by contacting our customer service.

Step 5: Refer as many friends as you like. The more you refer, the more credits you will earn and spend.

You may refer a business associate that, like you, is struggling with labels and wants a labelling solution that helps him solve one or more of these challenges,

  1. High label purchase MOQ.
  2. Long delivery time
  3. High inventory costs tie up his working capital/cash
  4. Unused label wastage
  5. Inflexible label design workflow
  6. Need variable data (e.g. batch or date code) on their product labels.

When your friend purchases a VIPColor printer with your referral code, we will inform you by email that we have a $200 store credit and instructions on how you can redeem.

Your credits are not transferable and cannot be exchanged for cash.

Your store credits will expire 12 months from the issue date.

When we issue a credit note, it has a reference code and an expiry date.

Yes, you can.

However, you will need to use them within 12 months from the issue date. 

For example, if you have $400 credit,

  1. The first $200 credit expires on 30 Oct 2022
  2. The second $200 credit expires on 31 Dec 2022

You can redeem up to $400 credit by 30 Oct 2022 but only up to $200 credit from 1 Nov 2022 to 31 Dec 2022.

When you fill in your application, you have to create a referral code in the format:

refcode-[Initial]-[MMDDYY]

where [Initial] is your initial and [MMDDYY] is the date you signed up for the program.

Take for example, if you signed up on 1 July 2022, you can create a referral code like

Refcode-Daniel-070122

Once you submit your application, you will receive an email from us with your referral code for your safekeeping.

Yes, you can.

Please note that your referral code does not expire; unlike your store credits which expire 12 months from the date of issue.

When your friend schedule a product demonstration on vipcolor.com, he/she must enter the referral code in the <Enter your referral code, if any> field.

He may also mention you as his referrer in the <How can we help you today?> field. 

He can email sales@vipcolor.com for help.

Please note that the referral code is the only way we can link you to your referral.

You can contact VIPColor Technologies for further enquiry at sales@vipcolor.com